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Adobe.app won't start

New Here ,
Apr 05, 2023 Apr 05, 2023

Can anyone help.  For some unknown reason my Adobe app wont start up or open files.  Macbook says I don't have permission but on the Abobe desktop my app is up to date. 

 

Thanks

 

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General troubleshooting
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LEGEND ,
Apr 06, 2023 Apr 06, 2023

What app? Acrobat Pro? Acrobat Reader?

What version - please don't say "up to date"?

What happened - once it was ok, what changed?

Please show a screen shot of the Macbook saying you don't have permission.

Please answer ALL questions carefully.

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New Here ,
Apr 06, 2023 Apr 06, 2023

Hi thanks for reply

Acrobat Pro Version 2023.001.20093 

I don't know what happened or how it happened but it started up again.  I had shut down the PC and restarted, that did not help but then a few emails later I opened a pdf file and Acrobat started up.  

The only thing that changes was Acrobat added in a plug in to Safari automatically and the PC had rebooted.  

For not it's ok but I'll give more details if it crashes again.  Thanks alot.  

 

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Adobe Employee ,
Apr 06, 2023 Apr 06, 2023
LATEST

Hi @Jamil29273217ekzt 

 

++ Adding to the discussion

 

Please check the help page https://support.apple.com/en-in/guide/mac-help/mchlp1038/mac and see if that works.

 

Regards

Amal

Regards
Amal
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