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Can anyone help. For some unknown reason my Adobe app wont start up or open files. Macbook says I don't have permission but on the Abobe desktop my app is up to date.
Thanks
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What app? Acrobat Pro? Acrobat Reader?
What version - please don't say "up to date"?
What happened - once it was ok, what changed?
Please show a screen shot of the Macbook saying you don't have permission.
Please answer ALL questions carefully.
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Hi thanks for reply
Acrobat Pro Version 2023.001.20093
I don't know what happened or how it happened but it started up again. I had shut down the PC and restarted, that did not help but then a few emails later I opened a pdf file and Acrobat started up.
The only thing that changes was Acrobat added in a plug in to Safari automatically and the PC had rebooted.
For not it's ok but I'll give more details if it crashes again. Thanks alot.
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++ Adding to the discussion
Please check the help page https://support.apple.com/en-in/guide/mac-help/mchlp1038/mac and see if that works.
Regards
Amal