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Adobe Box Integration

New Here ,
Aug 19, 2021 Aug 19, 2021

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We currently have an enterprise Box implementation configured for HIPAA, FERPA and PII compliancy. There have been requests to enable Adobe Acrobat integration. I am trying to find out how the integration will make files on our Box environment available to local system through Adobe. Does it sync files between Box and Adobe and are the Box files accessible in Adobe when disconnected from the network/internet? Since this environment is in place for sensitive and restricted data, we do not want this data to be stored on the accessing devices. 

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General troubleshooting, How to

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Acrobat can't be used for that, not technically nor legally. You need to find some other method of displaying the files.

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New Here ,
Aug 19, 2021 Aug 19, 2021

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Please elaborate on the technical and legal issues. Currently the protected data is stored and viewed in Box. A question about Adobe Integration just recently came up and we are performing a risk analysis. 

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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I'm not a lawyer, but AFAIK you are not allowed (according to the EULA) to use Acrobat as a server application, and it's also not technically suitable to be used as such. It always requires user interaction. Adobe might have other products that could do what you're after, but Acrobat is not it.

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New Here ,
Aug 19, 2021 Aug 19, 2021

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I'm not sure I follow. I am talking about Adobe Acrobat's supported Box integration: https://www.adobe.com/documentcloud/integrations/box.html 

 

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Maybe I misunderstood your intention. This is for opening files saved on Box in Acrobat. Is that what you want to do?

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New Here ,
Aug 19, 2021 Aug 19, 2021

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Yes, that is correct. I want to ensure that data is not synced between Box and Acrobat since the environment hosts sensitive data and we don't want data creep to the workstation. Does the connector sync data between Acrobat and Box, or does it act more like a network drive (providing access to the Box data but not actually storing anything locally)? 

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