Adobe charges me for a trial and continues charging me

[Rafael28156791rddr]

November 29th I started a "7 days Free trial", tried it for only three days and cancelled it om December 3th). The cancellation occurred before the end of the trial period (December 7th).

However, I have been charged 23.79 euros at the end of December and now again 23.79 euros at the end of January. Even though I have no active plan with this company.

Adobe gives me no way to contact a person, no chat, no email, no phone contact. This link is just information, but no chat button: https://helpx.adobe.com/contact.html

There is no way to delete the credit card.

In short, there is no way to get rid of this and recover the money I was wrongly charged.

 
Is there any way to contact the company? (Chat, phone call, letter) and to speak with a person?
At the moment, I just have the optoin of cancelling my credit Card. Perhaps that way the get back to me and explain what is going on.

[try67]

To contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...