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1

Adobe Chrome Plugin Saving error

New Here ,
Jul 16, 2023 Jul 16, 2023

The Adobe plugin for Chrome cannot save the comments and edits I did when I press the save button, I need to go for "Save As" and then save in the same location with the same name to overwrite. This process  needs to be automated like MS Edge browser's "Save" option which saves the comments , highlights and edits in the same file. 

TOPICS
Crash or freeze , Edit and convert PDFs , PDF
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Adobe Employee ,
Jul 21, 2023 Jul 21, 2023
LATEST

Hi @Anuran31108431pbbi 

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing a small video recording of the steps and the issue for a better understanding?

 

Also, try to disable the chrome extension and re-enable it and check if that works. If it still doesn't work, please remove the extension and reinstall it back as described here https://helpx.adobe.com/acrobat/using/enable-createpdf-extension-chrome.html

 

Let us know how it goes.

 

Regards

Amal

Regards
Amal
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