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Adobe Cloud Plug-In for Outlook Crashing App

New Here ,
Feb 28, 2024 Feb 28, 2024

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I have been struggling with an issue that is causng Outlook to crash. "Slow and Disabled Add-ins" "Adobe Document Cloud for Microsoft Outlook - Acrobat" Outlook claims to disable the add-in but it somehow always get re-enabled.

I have tried

manually disabling it

opening Outlook as admin and removing the add-in all together

Changing the follwing reg keys load behavior to zero

HKEY_LOCAL_MACHINE\software\microsoft\office\Outlook\addins\PdfmOutlook.PDFMOutlook

HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\Outlook\Addins\PdfmOutlook.PDFMOutlook

Chaning the Outlook folder name located at  C:\Program Files\Adobe\Acrobat DC\PDFMaker\Mail to Disable so the path to add-in maybe would not be found.

All of this and fresh install of Acrobat Pro and the same steps again. 

How can I opt out of the Cloud Document plug-in entirely so that Outlook will not crash for user?







TOPICS
Crash or freeze , General troubleshooting

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