Adobe cloud signature forms stopped working today.

[american leakd83936641]

I cannot get the Adobe to prepare form and have box for require signature.

[american leakd83936641]

I cannot get a cloud document to prepare or send HELP

[AnandSri · Accepted solution]

Hello Americanleakd,

We're sorry for the delayed response and inconvenience caused. Are you not able to use create a PDF form and add signature fields using Acrobat Pro DC?

Are you getting any error message or error code while creating a PDF form? The record shows that you are subscribed to Acrobat Pro DC subscription.

Try preparing PDF form from Acrobat's Tools menu>write 'Prepare form' and select it.

Is it a Mac or Windows machine and what is the version? What is the dot version of Acrobat installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

To know more about preparing forms, refer to Adobe article Creating and distributing PDF forms in Adobe Acrobat

For troubleshooting, refer to Fix the common issues in fillable forms in Acrobat or Reader

You can also refer to the following Adobe discussion if you are not able to add signature fields in a PDF Unable to create a signature field using Adobe DC

Digital signature field

If you have a different query/issue, please share the detailed information and share a screenshot of the error https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

We're here to help, just need more info.

Thanks,

Anand Sri.

[Alphonso33118572g4v4]

The system is not allowing me to open the document and sign the term and conditions.