Adobe creates duplicate new folders

[defaultmjyre97wylhw]

When saving a PDF. I will create a new folder in shown in the screenshot below

and once created and pdf saved.

It will create a "New folder" everytime right after.

Any help on this?

I even tried it on Word, Paint, and other applications but they do not create dupicate folders only in Adobe.

[AkanchhaS]

Hi

Sorry for the delay in response.

Would you mind sharing a short video clip of your exact workflow? Which means exact step-by-step process of saving file. Screenshot doesn't give much clarity on what exactly happening on the other side.

Along with that please share the exact version of Adobe application you are working with. Also, make sure you have the most recent version installed. To confirm, please check the release notes here: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html 

Thanks,

Akanchha