Adobe DC Pro Crash at Start up.

[Billy25590682kwfm]

I have DC Pro on Windows 11. Was working perfectly then one day would not load. As soon as I click on it it will crash. Is there a fix for this?

[AkanchhaS]

Hi @Billy25590682kwfm 

Sorry to hear about the trouble caused.

Please try the troubleshooting steps suggested in this help article https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html 

If that doesn't help, then

Run this cleaner tool to remove the existing installer and application’s files traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Thanks,

Akanchha