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Adobe Document Cloud Error w/ Outlook

New Here ,
Aug 31, 2021 Aug 31, 2021

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I keep getting this error, but I am signed in.  Tried restrating outlook too...

 

 

 

Adobe error.JPG

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Install update and subscribe to Acrobat

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Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

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Hi Brad,

 

Thanks for sharing the screenshot. 

Do you receive this error message when trying to access Adobe Document Cloud service from/within MS Outlook? Also, at what step it appears?

 

Try the following steps:

1- Close MS Outlook. Open task Manager(for Windows)>Close the Outlook instances from here.

2- Check, whether your Acrobat DC is up-to-date or not. Open Acrobat>help>check for update 

3- Open Acrobat separately and see at the upper right corner whether you are signed in or not

 

Regards,

Akanchha 

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