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Adobe e OneDrive

New Here ,
Nov 27, 2024 Nov 27, 2024

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Quando efetua uma alteração num documento que está no OneDrive, a mesma não fica refletiva no documento. Ou seja, se aceder ao documento via Adobe, sim, vejo a alteração, mas se aceder diretamente ao Onedrive não vejo qualquer alteração.

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Adobe Employee ,
Dec 23, 2024 Dec 23, 2024

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Hi there

 

I hope this message finds you well. Thank you for reaching out to us regarding your concern.

Based on your description, it seems the changes made to a document stored in OneDrive are properly reflected when accessed through Adobe Acrobat. However, these changes do not appear when the same document is accessed directly via OneDrive. This behavior indicates that the issue may stem from the OneDrive application rather than Adobe Acrobat.

To help resolve this, I recommend reaching out to the OneDrive support team for assistance. They should be able to investigate and provide a solution tailored to this specific syncing issue.

In the meantime, you might find it helpful to consult Microsoft's help page on OneDrive synchronization issues:
OneDrive Stuck on Processing Changes

 

 

 

 

 

 

Regards
Amal

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