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Adobe E-signature confusing for person signing

New Here ,
Jun 08, 2022 Jun 08, 2022

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The form I need to send the customer has many dropdowns and checkboxes, etc.  It's a very long proposal that has 3 signature fields and 4 initial fields.  When the customer receives the form to sign, the Start and Next buttons take them to each and every field on the form (dropdowns, check boxes, text fields, etc).  How do we hide these buttons so the customer can go to the Signature fields quickly?  I see the "Next required field" button on the top right, but it is very hard to see and the page is so confusing.  Thank you!

 

 

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Security digital signatures and esignatures

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correct answers 1 Correct answer

Adobe Employee , Jun 08, 2022 Jun 08, 2022

Hi Jenniferk,

 

Thank you for reaching out.

 

Currently, there is no other option to directly take the signer to the required field. Either you need to assign those fields to another signer or prefill the fields. If the fields are not required but available to fill in, the button will take the signer to each form field. It is an as-designed behavior.

 

Thanks,

Meenakshi

 

 

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Adobe Employee ,
Jun 08, 2022 Jun 08, 2022

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Hi Jenniferk,

 

Thank you for reaching out.

 

Currently, there is no other option to directly take the signer to the required field. Either you need to assign those fields to another signer or prefill the fields. If the fields are not required but available to fill in, the button will take the signer to each form field. It is an as-designed behavior.

 

Thanks,

Meenakshi

 

 

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