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adobe express not wrorkign via Acrobatapp

New Here ,
May 24, 2025 May 24, 2025

After clicking on restyling the PDF it only shows saving to adobe cloud stroage and it get strucked

TOPICS
Edit and convert PDFs , Modern Acrobat , Scan documents and OCR
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Adobe Employee ,
May 24, 2025 May 24, 2025

Hi @Shreyas_Karade,

 

Hope you are doing well. Sorry for the trouble with working on styling PDFs.

 

I checked the server status: https://adobe.ly/45r8KaF and they are running fine. 

Since they are running fine, can you log in to https://adobe.ly/3FahG9Y and check if you have storage space available on your account? This could be a reason to why the uploading is stuck.

 

Next, do you see this with every file you are trying to work with? Can you try uploading/saving the file to Acrobat Cloud Storage first and then try styling it through Adobe Express?

 

Let us know how it goes for you.

Also, please ensure you are on the latest version of Acrobat (2025.001.2047x) for the best experience.


Regards,
Souvik.

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New Here ,
May 24, 2025 May 24, 2025

OK I'll check this and revert you in few mins
More than the live chat in support section, your team is active in community : )

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Adobe Employee ,
May 25, 2025 May 25, 2025
LATEST

Hi @Shreyas_Karade,

 

Thanks for the kind words. We really appreciate the gesture.

 

We will be on standby for your findings.

 

Also, if you have an active case number with us, please feel free to share it here, and we can get the concerned team working on it.

Along with the case number, do share your suitable time and time-zone, so we can get the callback arranged.


Regards,
Souvik.

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