Adobe forces acrobat update

[janh6203790]

Adobe really is the worst software company ever.

Why do you force my acrobat to upgrade to the newest version? I disabled auto updates. And I don´t want to work with current adobe software because they is often buggy. I´m not your paid betatester.

Plus the new acrobat totally changes the interface, I don´t have time adjusting to it.

How can I switch back to the earlier version?

[Amal.]

Hi @janh6203790 

Hope you are doing well and sorry for the trouble.

We acknowledge that the new Acrobat represents a notable change we are actively working on all the feedbacks and we will address them with the highest priority.

The new experience is an exciting step forward for Acrobat's future. But if it doesn’t suit your needs, you can still revert to the previous experience.  

• Windows: Select the hamburger menu, and then choose Disable new Acrobat.  

• macOS: Go to View > Disable new Acrobat.

To learn more about the new Acrobat, please go through the help page https://helpx.adobe.com/acrobat/learn-new-acrobat.html

~Amal

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

[janh6203790 · Accepted solution]

Hi Amal, but why do you force such updates at all? It´s catastrophic that Adobe just updates without any chance to appeal. This is no professional handling of updates. On my PC I´ve been searching half an our how to just mark a word in my PDF green. How should people use Adobe professionally if adobe just changes software versions? Professionals (and with your ever increasing prices you only target them) need reliability.

Those interface updates make no sense, and those imposed make even less sense.

[HomePlate]

They updated me also. I have one day to make a book accessible. It crashes and wont save sometimes and dont let me use the features as easy. Not cool at all. They took out the old versions to add back to my computer. uggg

[janh6203790]

two weeks passed and no reply since. Adobe really does not care about their customers, because heyy... they have to pay subscription anyways!

[Amal.]

Hi there

Hope you are doing well.

To learn more about the new Acrobat, please go through the help page https://helpx.adobe.com/acrobat/learn-new-acrobat.html and see if that works.

~Amal

[janh6203790]

Are you a bot?
I don´t want to learn more about acrobat.

But again: why do you force such updates at all? It´s catastrophic that Adobe just updates without any chance to appeal. This is no professional handling of updates. On my PC I´ve been searching half an our how to just mark a word in my PDF green. How should people use Adobe professionally if adobe just changes software versions? Professionals (and with your ever increasing prices you only target them) need reliability.

Those interface updates make no sense, and those imposed make even less sense.

[Amal.]

Hi there

We acknowledge that the new Acrobat represents a notable change. We are actively working on all the feedback and we will address them with the highest priority.

Thanks

Amal

[janh6203790]

Hi Amal,

this is not my point. My point is: Why do you force updates and even deinstall old program versions, without a chance to refuse?

[Amal.]

Hi there

You may share your feedback to the engineering team using the link https://www.adobe.com/products/wishform.html

~Amal

[janh6203790]

Oh ok, I did not know that I am talking to a bot.

Wishform: I surrendered doing feature requests years ago, because I noticed Adobe is not really listening to the users.

[Oracle2025]

Tell Adobe to just keep supporting the old stuff to because not everyone is a fan of the new designs that are not easy on the eyes, are crowded with big ribbons and signs and hovering over the icons takes forever for the words to show so one can understand what it is for.  And the free readers would be nicer if the side bar was not populated with the advertising of "You can use these options if you upgrade to the paid version".  Becuase it's just not cool.  If we wanted more, we know to buy it.  A smart thing to do would be to keep the old style formatting like was last used in Adobe Acrobat Pro XI and sell that one too for those old schooled people who just don't like the new design.  That would bring you more profit because you'd still have those loyal fans.  But greed is just blinding corporations and they no longer even know what's good for them. Seems like corporations are just run by idiots who only see dollar signs but don't know how to actually make it happen.  Wish I was on the board of many of these corporations.  

[Honda UID]

There is nothing exciting about an update that decreases productivity. All other professional Adobe products allow customization of the workspace. Why should Acrobat be different - unless the mission is to dumb it down. Also, all mt other Adobe apps allow me to retain older versions. Acrobat deletes the previous version entirely. I would like to keep both.

[Oracle2025]

From years of using Acrobat, Adobe has gone towards profit instead of caring for the people.  The last good program was Pro XI and now, due to the non backwards compatibility, any new documents made by others on those fill in forms, show as blank on my PC.  If I do a fill in forma and share it, it shows up blank to them.  The new look and the subscription packages are the worst design and very hard on the eyes.  Maybe I'm old but, the DC and on line and the free reader is also the most annoying with pop ups and everything is "premium" upgrade to do this or that.
It's all about the money.  They don't care about us, the users.  So yes, those forced Updates are the worst since their programmers either bypass it to force the update on you, or the updates don't let you block future updates.

[janh6203790]

They could do profit by just not changing the software and by just not making it worse. But they do. Along the range!

Adobe never cared much about their users, I think. But recently it got other twists. actually it´s since we gave away our "right to own" sofware. I wonder why not more people complain about all those things.