adobe form open message

[ektrontek]

Dear Support Team, 

After use adobe professional to open file which contained form inside, it show message as listed as below:

This PDF form requires a newer version of Adobe acrobat . Without a newer version, the form may display, but may not work properly. Some form elements might not visible at all. Click  Yes....

I understand it mean the computer's adobe professional version is older, but when I open it with adobe reader , it does not show any message. Can I ignore the message or use another way to open it by older version adobe professional. Thanks a lot

[Test Screen Name]

What specific version of Acrobat Pro do you have?

[ektrontek]

My adobe is 8.0.thanks 

[gkaiseril]

Support for Acrobat 8.0 ended Nov 3, 2011. I am surprised that it runs on your system. By running such an old and unsupported application you are running the risk of a hack attack on your system. It is a good thing that you are running a much newer version of Adobe Reader and it is not interfering with Acrobat. To remove the message, you need to update your version of Acrobat.

[JR Boulay]

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[JR Boulay]

Latest Acrobat 8 version is: 8.3.1

You should update it.

In any case this message is very surprising, can you share this PDF?

[ektrontek]

My company have adobe pro version as listed as below:

8 pro / dc pro / 10 pro / 11 pro

And the document is created from dc pro, how can it create document included signature for 8 pro version read ? Thanks a lot

[Test Screen Name]

You can't expect 10 years of different releases to work well together. You will have many limitations, this is one of them. Adobe will be happy with that, it's not a bug.

[ektrontek]

Does dc pro / 10 pro / 11 pro can save older version format ?

[Test Screen Name]

This message is very specific, and normally comes from files made with different software (not Acrobat). Do you create this file? If so, how exactly do you create the file, with what software release and methods?

[JR Boulay]

I understood: it's a "sign" PDF form.

🙂

[Test Screen Name]

You mean the online Adobe Sign service? That's new tech isn't it, it won't be compatible with old software? I couldn't find a compatibility chart. 

[JR Boulay]

Does dc pro / 10 pro / 11 pro can save older version format ?

You must convert the "Sign" form to an "Acrobat" form first, but some functions may be lost…

[ektrontek]

Another I make sure where can I download 8.3.1 version adobe pro? Thanks a lot

[Test Screen Name]

Old upgrades seem to be gone. You also cannot reinstall version 8 or CS3. They are finished.