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Adobe freezes when trying to open a URL from a PDF

New Here ,
Aug 15, 2024 Aug 15, 2024

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I have a user running the latest version of  Adobe Acrobat Pro 64 bit.  When he clicks on a  URL within a PDF document the application freezes and it takes forever to open the link.  I have run a repair and I have uninstalled and reinstalled the program and it still happens.  Does anyone have an idea of how to fix this issue.

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Crash or freeze

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