Adobe Freezing: Contacting http://ocsp.digicert.com for OCSP based revocation checking

[SystemGo5E27]

Running into an issue with all of our users having this pop up and freezing their Adobe Pro, they have to exit out of Adobe via Task Manager to allow processes to continue. 

I did find a workaround for this by disabling protected mode (Edit>Preferences>Security (Enhanced)) but was wondering if there was a better way to handle this as we have quite a bit of users running into the same issue?
Any suggestions greatly appreciated.

[chintan_2471 · Accepted solution]

Actually, I found the fix. But I had to change that setting on each of my users.

Note: You need to be quick to change this setting before the message appears. You have about 10 to 15 seconds to make these changes.

1. Open PDF
2. Click on Menu on top left of the screen and select Preferences.

3. In the Preferences window, click on Signatures at the bottom. Under the Verification section, click on the More button.

4. In the Signature Verification Preferences window, uncheck all the checkboxes shown in the screenshot below. Click OK on the current screen and then click OK on the Preferences screen. Restart Adobe Acrobat, and you should no longer see the popup.

[S. S]

Hi @katharina_8238,

Hope you are doing well. 

Thanks for letting us know what worked for you. 

Marking this as a correct answer for future users to use as reference.

-Souvik

[Frank361297007wy8]

Absolutely anoying every time I open PDF thinking of canceling Adobe ....cant belive it .....and its not ADOBE thge supplier trying to repair fix and wasting time trying to resolve the issue its us