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Adobe has never opened for me. It's been 3 years

New Here ,
Feb 10, 2023 Feb 10, 2023

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For 3 years, I have consistently had trouble with Acrobat on my macs. I had a Macbook Pro for years, and then recently got a Macbook Pro MI. On both computers, Acrobat crashes whenever I try to open it. I have never had the app (or any creative cloud apps) open even for half a second.I've tried troubleshooting, uninstalling and then reinstalling, even did a screenshare with an Adobe admin and nothing has worked. Has anyone run into this issue before and have any tips?

 

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Crash or freeze

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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Hi,

 

For Apple Silicon  devices you may need to install Rosetta.

 

See here:

 

 

 

 

 

 

 

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