adobe_licutil quit unexpectedly Mac

[Whimsical_thinking5CA2]

There is a similar discussion to this issue on the Photoshop Elements board. I'm having a user who is unable to print from adobe acrobat on her mac with the error "adobe_licutil quit unexpectedly" coming up. This issue started after she had updated her macbook to Sequoia. I have tried running the adobe acrobat uninstaller and reinstalling but the same issue comes up. I also had her update to 15.0.1 to see if that would help but no dice.  Im not really sure what else to try other than attempting to revert her macbook back over to Sonoma. Has anyone else experienced this recently in acrobat?

[PaddyD.]

I'm having the same issue with Adobe Acrobat Pro 2020 on an iMac I just (foolishly) updated to Sequoia. My M2 Macbook Air isn't exhibiting the same problem. I've had boatloads of other system extensions quitting unexpectedly on the iMac too - in various apps. The Adobe one is the only one, so far, which is preventing me from actually doing something I need to do. I'm pretty sure it's an Apple issue with the OS. After I dismiss the error window I get another one: 

Could not create PDF from:

/var/folders/2w/k9wzr7148xl3xz006s6c6_100000gq/T/PSAMFJhb.tmp

Using Adobe PDF Settings: High Quality Print

see the log file for details.

At least the PDFs print just fine in Preview and in PDFPen Pro. 

[The Professional Pen]

I'm having this issue with Sonoma. It started about 2-3 weeks ago. I tried uninstalling and reinstalling as well. No dice.

[NoteValue]

I am also having the same issue. Tried uninstalling and re-installing acrobat with the help of tech support. Still with the same issue. MacOS Sonoma on iMac pro.

[neilypeelie]

Been happening to me since Sonoma.

All I can say is, if I OK it, close the error message that pops up, then try again it always prints second time of asking.

[Be.eM]

Same issue here, with

• Acrobat Pro (2015) on a Macbook Pro (2016), MacOS Monterey
• Acrobat Pro (2015) on a MacPro (2013), MacOS Monterey

I did not update anything (except the 12.x.x updates) , the problem just appeared out of the blue. On both Macs.

[nordic_mat]

Same issue here, I'm on Sequoia...

Tried both a manuel and with the app desinstallation, problem is still there

[CatBird1993]

This is happening to me on a 2020 iMac still running Ventura 13.6.5. Started out of the blue 🤷‍♀️

[stepan_2255]

Same here, Sequia 15.2, Acrobat Professional

[dlc_tech]

I recently fixed this issue by completely removing the Adobe Genuine Service software. I tried many of the solutions I found on the web before, and nothing fixed it for me until I removed that. 

[PaddyD.]

So what is going to happen when the software periodically calls home? My understanding is that this is required or you'll be shut down.

[dlc_tech]

Good question, I'm really not sure.
I haven't tried re-installing after the fact to see if the problem returns.

[defaultjqz6bd5zjteu · Accepted solution]

Multiple calls to tech support - uninstalled and reinstalled Acrobat Pro 2020 several times using the uninstaller.  Finally found a tech that manually ran Creative Cloud Cleaner and Acrobat Cleaner, then manually deleted Adobe files in the Library/cookies and /cache.  All Adobe products were uninstalled and cleaned (Creative Cloud, Photoshop and Acrobat).  Upon reinstallation, everything was resolved.  IMac, Sequoia, Creative Cloud, Photoshop 2025, and Acrobat Pro 2020.  Upon reaching the right tech, it took about 25 minutes with him driving to fix the problem.

[dan28088]

I had deleted and reinstalled and things were working - but then got the dreaded adobe_licutil quit unexpetectly message again - and now I can't print once agian.   I had tried the Adobe Acrobat unistaller, and then did a scrape and pave - not sure how I run Creative Cloud Cleaner manually.  But the fact that I had it working and then somehow triggered the error again is very unsettling.  Only one system is doing this - the iMac Pro.  My MacBook Pro which has essentialy the same configruation has never had this blasted error or the inability to to print

[dlc_tech]

Did you try removing the Adobe Genuine Service? 
~/Applications/Utilities/Adobe Genuine Sevice Folder/AdobeCleanUpUtility.app

Run that and it should take care of it.