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adobe_licutil quit unexpectedly Mac

New Here ,
Oct 09, 2024 Oct 09, 2024

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There is a similar discussion to this issue on the Photoshop Elements board. I'm having a user who is unable to print from adobe acrobat on her mac with the error "adobe_licutil quit unexpectedly" coming up. This issue started after she had updated her macbook to Sequoia. I have tried running the adobe acrobat uninstaller and reinstalling but the same issue comes up. I also had her update to 15.0.1 to see if that would help but no dice.  Im not really sure what else to try other than attempting to revert her macbook back over to Sonoma. Has anyone else experienced this recently in acrobat?

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Crash or freeze , General troubleshooting

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Community Beginner ,
Oct 16, 2024 Oct 16, 2024

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I'm having the same issue with Adobe Acrobat Pro 2020 on an iMac I just (foolishly) updated to Sequoia. My M2 Macbook Air isn't exhibiting the same problem. I've had boatloads of other system extensions quitting unexpectedly on the iMac too - in various apps. The Adobe one is the only one, so far, which is preventing me from actually doing something I need to do. I'm pretty sure it's an Apple issue with the OS. After I dismiss the error window I get another one: 

Could not create PDF from:

/var/folders/2w/k9wzr7148xl3xz006s6c6_100000gq/T/PSAMFJhb.tmp

Using Adobe PDF Settings: High Quality Print

see the log file for details.

 

At least the PDFs print just fine in Preview and in PDFPen Pro. 

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New Here ,
Oct 25, 2024 Oct 25, 2024

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I'm having this issue with Sonoma. It started about 2-3 weeks ago. I tried uninstalling and reinstalling as well. No dice.

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Community Beginner ,
Nov 02, 2024 Nov 02, 2024

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I am also having the same issue. Tried uninstalling and re-installing acrobat with the help of tech support. Still with the same issue. MacOS Sonoma on iMac pro.

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New Here ,
Nov 07, 2024 Nov 07, 2024

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Been happening to me since Sonoma.

All I can say is, if I OK it, close the error message that pops up, then try again it always prints second time of asking.

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Enthusiast ,
Dec 19, 2024 Dec 19, 2024

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Same issue here, with

  • Acrobat Pro (2015) on a Macbook Pro (2016), MacOS Monterey
  • Acrobat Pro (2015) on a MacPro (2013), MacOS Monterey

I did not update anything (except the 12.x.x updates) , the problem just appeared out of the blue. On both Macs.

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New Here ,
Dec 19, 2024 Dec 19, 2024

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Same issue here, I'm on Sequoia...

Tried both a manuel and with the app desinstallation, problem is still there

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