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Adobe Live Cycle Form appears blank once filled out, unless being previewed

New Here ,
May 20, 2021 May 20, 2021

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Adobe Live Cycle Form appears blank once filled out, unless being previewed in Outlook, Chrome, or anyother program than Adobe.  Anyone else have this happen?  or can someone help me fix this form?

 

Thanks!

 

 

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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This is not an LCD form. It's a regular Acrobat form, and it's working fine for me.

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New Here ,
May 21, 2021 May 21, 2021

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Sorry, I was playing with that form, to see how much work it would be to redo it in Adobe DC.   I'll attach original form below.   Thanks for taking a look.  

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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This one is also working fine...

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New Here ,
May 21, 2021 May 21, 2021

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The form works, I think I have it narrowed down to mac users filling it out with mac preview and sending it back to us.  The form looks filled out in Outlook preview, but when employees go to print it, it's blank.  Anything I can do to this form, to prevent that?

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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No. Instruct the users never to use Preview. It's a terrible application that corrupts PDF files just by opening them.

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New Here ,
May 21, 2021 May 21, 2021

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Ok, thanks for the taking the time to look at our form.   I will advise our employees to mention to the users, not to fill this out with Mac Preview.  I appreciate it!

 

Kelly

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