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Adobe made a new annual sub without my consent, now i have to pay 130+ € to cancel. What can i do?

New Here ,
Apr 09, 2023 Apr 09, 2023

I just find out that Adobe was charging me for a sub that i didnt requst, i cant contact the assistance, because there is none, but i want a reimbursement

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Community Expert ,
Apr 09, 2023 Apr 09, 2023
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I just find out that Adobe was charging me for a sub that i didnt requst, i cant contact the assistance, because there is none, but i want a reimbursement


By @Francesco293159032g95

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Kindly note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)



Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.


If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer
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