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Adobe not recognizing my paid subscription - keeps telling me to subscribe

New Here ,
Jun 22, 2021 Jun 22, 2021

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I purchased a new (but different) Adobe subscription in advance of my current one expiring. Now that the original expired (acrobat pro DC) I have to come to the Adobe site to use my new subscription (Acrobat DC). I have tried deleting the old software from my mac and downloading the new - and it keeps reverting back to Acrobat Pro DC and telling me my subscription has expired. 

Please help. I'm sure it is something simple I have missed. 

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Activation, Installation

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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