Copy link to clipboard
Copied
I have a PDF form that works fine on a desktop when email to an applicant. However, I can't figure out how to make it available on mobile devices? My button to email it gets lost and the formatting is all over the place. I'm a beginner and getting the form to work on a desktop (has mandatory fields) took me three weeks with lots of YouTube help. Thank you in advance for any help you can give me. I've attached the form as a reference.
Copy link to clipboard
Copied
What app is being used on the mobile device to view the PDF form?
If you want it to work on mobile the user has to use a good mobile viewer, such as Adobe Reader, or REaddle PDF Expert. And you can only used form and scripting features that work on these mobile viewers.
Copy link to clipboard
Copied
Unfortunately, I have no way of knowing if the applicant has any type of PDF viewer. But in my testing on my iPhone, it wasn't working, and I have Adobe on my phone. The view was horrible and the submit button to send via email was not there.
Copy link to clipboard
Copied
Execute a menu item will not work in Acrobat Reader on Android or iOS.
Copy link to clipboard
Copied
Thank you for this information, I had no idea. Is there a workaround for the user to email it back to us?
Copy link to clipboard
Copied
The submit action using the email URI should work on mobile. But you'll need to remove the "execute a menu item" action.
But this will only work on a compliant PDF viewer.
Copy link to clipboard
Copied