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Adobe PDF Free Account Save File Overwritten by Renaming

New Here ,
Apr 22, 2025 Apr 22, 2025

I just spent 6 hours writing information onto some pdfs, 15 different files. Toward the end of it, I left and came back. When I did, I chose to rename the files through the Finder app to follow a numbered system. The PDFs were still open, unsaved, and unbacked up due to my Free Account. By renaming the files, they were overwritten with the unedited version of the pdf template. The files are unrecoverable via recent files due to the name change and overwrite causing them to give me the error "the file you are trying to open is no longer available and cannot be opened." I don't have any up to date system backups for today that features these files. Is there any way to revert them or am I out of luck. Any help would be very appreciated as I'm not sure I have enough time to remake them. I am on Macbook. 

TOPICS
Create PDFs , Edit and convert PDFs , General troubleshooting , PDF
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Adobe Employee ,
Apr 22, 2025 Apr 22, 2025

 Hi there

 

I hope you're doing well, and thank you for reaching out.

I'm truly sorry to hear about the trouble you experienced. Based on your description, it sounds like the files were renamed while still open and unsaved on a Free account, in such cases, the changes are likely not written to disk, and the original files may have been overwritten during the renaming process.

Unless a backup was manually saved or you have a system-level recovery option like Time Machine enabled, recovering the lost edits may not be possible.

To help prevent this in the future, it is recommended saving your work frequently during editing sessions.

 

 

 

 

Regards
Amal
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Community Expert ,
Apr 22, 2025 Apr 22, 2025
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This is very strange. It should not be possible to rename a file while it is open in Acrobat. There's a lock on it that prevents it from being edited by other applications, including the OS. Are you sure the file was saved to your local computer and not accessed via the cloud, or something like that?

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