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Adobe PDF prompting/requiring signatures for any and all text fields. Not document specific.

New Here ,
Apr 23, 2024 Apr 23, 2024

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I'm having an issue where my PDF text fields are prompting me to sign or request signatures whenever I try to enter any text in. This is not document specific and occurs on documents where there are no signature fields anywhere on the doc. I cannot enter any regular text in, it prohibits me from doing so. Has anyone else had this issue and, if so, any help here? I've tried uninstalling/reinstalling, repairing via settings, changing to Legacy signature status, making new forms from scratch, not really sure what else to do here. 

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PDF , PDF forms

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New Here ,
Apr 23, 2024 Apr 23, 2024

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Having the exact same issue. Noticing if I go to Edit and make sure Pan is selected rather than the Select arrow that I'm able to fill the field but this is an annoying work-around for something that worked flawlessly previously. Would love to see a fix for this as it's making it so much harder to fill out the form.

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New Here ,
Apr 23, 2024 Apr 23, 2024

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Actually "Fill and Sign" not Edit

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New Here ,
Apr 23, 2024 Apr 23, 2024

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Thank you! I'm prompted with an identical pop-up like the one you attached. I'm able to do the same when I keep my Convert tab open as well, but I agree this makes it more complicated. 

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

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This is a bug in the latest version of Acrobat and Reader, which renders all form fields practically unusable. We are all waiting for Adobe to fix it...

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Hi Andrew369391938i5n,

 

Thank you for reaching out and reporting this.

 

Please share more information about the issue. It would be helpful if you could share the screenshot of what happened.

Share the PDF with the issue. Share the Acrobat and OS version. 

 

Thanks,

Meenakshi

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Hi Meenakshi, I unfortunately cannot upload the PDF in question as it contains confidential information pertaining to my line of work. I've tried multiple PDFs and it is an issue across all PDFs. I did create this form yesterday as a test and it still gives the issue, any of the text fields prompts a signature and as you can see there are no signature fields on the document. 

I am currently on Acrobat Pro version 2024.002.20687 64 Bit. CPU OS is Windows 10 Pro 22H2. If you need more information please let me know. 

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Meenakshi, I forgot to upload the screenshot. Here is a picture of the prompted pop-up whenever I click on a text field. 

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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This is a bug in the latest version of Acrobat and Reader, which renders all forms practically unusable. We are all waiting for Adobe to fix it...

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Hi Andrew369391938i5n,

 

Thank you for reaching out and reporting this.

 

The team is aware of the issue and is investigating further.

We will update you once we have more information from the team. We appreciate your patience.

 

Thanks,

Meenakshi

 

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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