Adobe Pro - Adobe remote update

[rossoneris]

I try to update Adobe pro with using Adobe Rum. 
It find the update, but then say it cannot update.

I guess it is because adobe pro applications has integrations into other products, so if they are open, it cannot upgrade. I have looked in the logs, but I cannot find anything saying specific what need to be closed.

So my question is, installing adobe pro, which integrations does it have to other applications. So if Photoshop, Outlook, chrome - are they something adobe pro add integrations to and need to be closed before update will work ?

[Amal.]

Hi there

Hope you are doing well and sorry for the delayed response.

If you are still experiencing this issue, please go through the help page https://adobe.ly/3HW0faC and see if that works.

Let us know how it goes.

~Amal