Adobe Pro sign in loop and crash

[steve_6344]

Using Adobe Pro, every time I open a PDF document on my computer, it asks me to sign in again.  Then once I sign in and enter password, it immediately closes the document I was looking at.  Then I have to reopen the document, sign in again, it closes, and the process repeats endlessly.

[kglad]

uninstall acrobat using the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer and then reinstall using the cc desktop app.

[steve_6344]

I tried and I can't even load the cc desktop app because it requires me to sign in and then gets stuck in an endless loop as well.

[kglad]

follow the steps here to resolve the cc sign in/out loop -  https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

[steve_6344]

Okay, that seems to have finally worked.  Many hours of a nightmare dealing with this.  Thank you.

[kglad]

you're welcome.