Adobe Pro- Split Option by Bookmark

[Jennifer254898819elf]

When trying to split by Top Level bookmark, I would like the split to use bookmark name for file name in the same folder selected at the start. Recently this option became grayed out.  Can you please assist?

[John T Smith]

When you post a question you always need to tell the Adobe program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

[Jennifer254898819elf]

Adobe Acrobat Pro DC. 

[try67]

Please post the exact version of the application (you can find it under Help - About Adobe Acrobat), as well as your OS version.

[Jennifer254898819elf]

[try67]

as well as your OS version.

[Bernd Alheit]

Use the option "A Folder on My Computeer" and choose the folder.

[defaultbjsmi9z1ssw1]

Hello, I am also suddenly encountering an issue with this, the same as OP described. I can no longer split files to the same folder selected at start while using bookmarks for file names.

I am using Adobe Acrobat Pro DC V 2022.002.202012 on Windows 10 Pro, Version 21H2, OS build 19044.1826, Windows Feature Experience Pack 120.2212.4180.0

Was working fine last week, I have not made any updates to Acrobat recently.

Please let me know if anyone has a resolution.

[defaultbjsmi9z1ssw1]

We figured it out! There is a preference that auto updates and restricts saving to a network folder.

Toggle off "Enable Protected Mode at startup (Preview)" and things should go back to normal.