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Adobe Reader crashes when trying to open pdf files from Onedrive or SPO site via file explorer

New Here ,
Feb 08, 2024 Feb 08, 2024

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I have a user who tries to open pdf files that are saved on her personal Onedrive or Sync'd SPO site on File explorer. When computer is booted up and file is firsted opened it works fine but onceyou close Adobe and try to reopen that same pdf it crashes. I have tried running the Adobe repair, uninstall and reinstall and no change. I removed protected view and added location to trusted zones still no change. Any ideas below is App error.

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TOPICS
Crash or freeze , General troubleshooting , PDF

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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[MOVED TO THE ACROBAT READER DISCUSSIONS]

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