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adobe reader DC problem.

New Here ,
Mar 26, 2021 Mar 26, 2021

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Anyone else get this when they try to view, fill or sign any pdf in Adobe Reader DC?  works in cloud but I need to be able to work offline too at times.

 

adobe problem.jpg

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General troubleshooting

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1 ACCEPTED SOLUTION
Adobe Employee ,
Apr 01, 2021 Apr 01, 2021

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Hi Al Matt,

 

Hope you are doing well and sorry for the trouble. As described, you are getting the black and white dots, when try to view, fill or sign any pdf in Adobe Reader DC

 

Please check out the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob... and see if that works for you.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

Regards
Amal

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Adobe Employee ,
Apr 01, 2021 Apr 01, 2021

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Hi Al Matt,

 

Hope you are doing well and sorry for the trouble. As described, you are getting the black and white dots, when try to view, fill or sign any pdf in Adobe Reader DC

 

Please check out the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrob... and see if that works for you.

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

Regards
Amal

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New Here ,
Apr 03, 2021 Apr 03, 2021

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Thanks Amal,

I had discovered the fix just shortly before your reply but to confirm it worked, Win 7 compatibility for the Adobe app did the trick. 

 

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