Adobe Reader Search function through Citrix

[University Radiology]

Adobe Reader through citrix -

We currently have two users who are unable to search PDF files that others can search without issue.  When the two users open same file locally in Adobe Reader, users have no issues searching.

For reference our citrix version is 2402 LTSR cumulative update 1.

Servers run Server 2019 and Server 2022. I install the 64 bit version of Adobe Reader.

If there is a preferred method to install on citrix, or registry keys or settings we may need, it we a huge help to find out what those are.