Adobe Reader vs Acrobat DC Download PDF Issue

[SF_Songbird]

I am having trouble downloading a document from a site (my bank) that says it requires Adobe Reader.  I have Adobe Acrobat Standard DC 2015. Could this be the problem?  Have tried with 3 different docs and it goes into an endless loop saying it is retrieving the doc.

Thanks in advance for any help!

[Bevi Chagnon - PubCom.com]

First, download the PDF from your bank and save it to your computer.

Then launch any verson of Acrobat — Reader, Standard, Pro — and then open the PDF that you saved.

[try67]

No, that's not is. Acrobat Standard can open any PDF file Reader can.

What is the exact text of the message you're seeing, and where do you see it?