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2

Adobe Reader won't open, Adobe Acrobat opens instead

New Here ,
Oct 26, 2023 Oct 26, 2023

I search for "Adobe Reader" and I specifically download Adobe Reader from the official Adobe website, but whenever I open the app or any pdf, Adobe Acrobat Pro opens instead and then it forces me to buy a license. How can open Adobe Reader?

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Adobe Employee ,
Oct 27, 2023 Oct 27, 2023
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Hi @Isai33196015fa67 

 

Hope you are doing well and thanks for reaching out.

 

Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html  , reboot the computer once and reinstall the application using the direct link https://get.adobe.com/reader/enterprise/ and see if that works.

 

Additional information:

The 64-bit application is a unified application for Acrobat and Acrobat Reader. If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application

https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

 

Regards

Amal

Regards
Amal
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