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Adobe Redaction Blacking Out Everything

New Here ,
Aug 13, 2021 Aug 13, 2021

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We have a 600 page document that we marked for redaction.  When applying the redaction, the entire document gets blacked out, instead of just the marked portions.  I'm thinking the file may be corrupt, but I am hoping there is a way to fix this without having to go back through the entire document again to mark it.

 

Acrobat DC Pro

Windows 10 Enterprise

 

TOPICS
Bug, General Feedback, How to

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Adobe Community Professional ,
Aug 14, 2021 Aug 14, 2021

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Do you know how the file was created? Do you have access to the original file used to create it?

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New Here ,
Aug 15, 2021 Aug 15, 2021

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The file was exported from our RMS.  We have the original, unmarked file, yes.

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