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Adobe shrinks print out when printed double sided ???

New Here ,
May 21, 2020 May 21, 2020

I have the latest Adobe Acrobat Pro. I am having issues with Adobe shrinking my print out's. I do not want shrunken documents when printed. If i print normal i get full size. But, if i set it for double sided, it does not print as shown in the pre view, it is shrunk in from each side. Why is this happening and how do i fix it so i get full page double sided printouts????

TOPICS
General troubleshooting , How to , Print and prepress
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1 ACCEPTED SOLUTION
Community Expert ,
May 21, 2020 May 21, 2020

Do you have your page sizes set to "Fit" or "Shrink Oversized pages"? It should be set to "Actual Size."

 

Screen Shot 2020-05-21 at 3.11.48 PM.png

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Community Expert ,
May 21, 2020 May 21, 2020

Do you have your page sizes set to "Fit" or "Shrink Oversized pages"? It should be set to "Actual Size."

 

Screen Shot 2020-05-21 at 3.11.48 PM.png

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New Here ,
May 23, 2020 May 23, 2020

When i set it for actual size, it show's the page being too big to print on letter size paper even though adobe say's that is the page size???

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New Here ,
May 23, 2020 May 23, 2020

Also hit a new issue today. When printing the PDF double sided, landscape, flip on short edge, it prints one copy correctly then the next incorrectly in portrait and cut off, then the next correctly.... so every other printed copy ends up being a waste of paper and ink. I really don't want to print 1 copy 20 times.... That seems to be absolutely redundant

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Adobe Employee ,
Jun 02, 2020 Jun 02, 2020

Hi there

 

We are sorry for the trouble and the delay in response.

 

++ Adding to the discussion

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

Also, please try to update the application to the new version 20.009.20065 Go to Help > Check for Updates.

 

Let us know how it goes

 

Regards

Amal

Regards
Amal
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New Here ,
Jan 24, 2024 Jan 24, 2024

I have never had this problem until today!

I have set print to actual size and it still shrinks the print out, I have tried other documents, it shrinks them all!

I have Adobe Acrobat Pro.

How can I fix this? So annoying!!

Thank you!

 

 

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Adobe Employee ,
Jan 25, 2024 Jan 25, 2024

Hi @michellekelln1963

 

Hope you are doing well.

 

Make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates and reboot the computer once. Check for any missing/pending updates for  printer driver/firmware and try updating them and check.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/3Ucy9iK

 

Also go through the help page https://adobe.ly/42bcfhU

 

Regards

Amal

Regards
Amal
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Community Expert ,
Jan 25, 2024 Jan 25, 2024
LATEST
quote

I have set print to actual size and it still shrinks the print out, I have tried other documents, it shrinks them all!

 

By @michellekelln1963

Check the settings of your printer. Your printer can also shrink documents, independent from the application.

ABAMBO | Hard- and Software Engineer | Photographer
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