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Adobe Sign Request sent from Secondary Email address

Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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Can I request an E-Signature in Adobe Acrobat Pro using a "Secondary Email Address" that I have registered and verified in my Adobe account?  If yes, how do I select the secondary address.  I don't want to change my primary account address. 

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Security digital signatures and esignatures

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correct answers 1 Correct answer

Adobe Employee , Jul 27, 2022 Jul 27, 2022

Hi there

 

Hope you are doing well and sorry for the trouble.

 

We do not have this option yet. You can only request signatures in Acrobat Pro using the Adobe ID that is used for subscribing the Acrobat Pro DC application.

 

Hope this information will help

 

Regards

Amal

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Adobe Employee ,
Jul 27, 2022 Jul 27, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

We do not have this option yet. You can only request signatures in Acrobat Pro using the Adobe ID that is used for subscribing the Acrobat Pro DC application.

 

Hope this information will help

 

Regards

Amal

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Community Beginner ,
Jul 27, 2022 Jul 27, 2022

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Thank you Amal.

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New Here ,
Aug 02, 2023 Aug 02, 2023

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Curious if this is still the case? I am trying to accomplish the same thing as mentioned above - I'd like to send Esign requests from the secondary email on my account.

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Community Beginner ,
Aug 02, 2023 Aug 02, 2023

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I haven't heard of any changes on this issue.  Good luck.  Let us know if you find out anything different.

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New Here ,
Jan 22, 2024 Jan 22, 2024

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Hello - can you flag this case up to ADOBE because I think there is a need and makes sense for secondary email in the account to be able to send documents out (e.g. in case primary account fails for whatever reason temporarily and in the interim, ADOBE can still be utilized without gaps to paid service).  Thank you!

 

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New Here ,
Jan 27, 2024 Jan 27, 2024

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Does this mean if all from same company:

If Jane is needing to send one from her email account = must sign up for  1 adobe acocunt

If bob needs to send one form her email account =  must sign up for 1 adobe account

Total = 2 accounts

If you have 20 people then need to sign up for 20 accounts

Meaning eg. $20 x 20 per month?

Isn't there some sort of group account this is too many accounts to manage.

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