Adobe still charges me for my free trial even after cancelling before 14 days

[Samy34994368w4qx]

Hey there community

I am facing some problem those past months. 

I subscribed for an Adobe Acrobat pro free trial, then I canceled in the 10 day of the trial (before 14) I even got the confirmation email. But each month I see that it charges me 29$. When I take a look to my billing profile there is no information or record of it. 

Can you please help guys if you had similar experiences?

Thank you 

[Abambo]

You need to contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

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(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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