Adobe wants to update when I try to open a pdf file

New Here ,
Apr 28, 2022 Apr 28, 2022

Copy link to clipboard

Copied

Windows Version: 21H1

Adobe Reader DC Version: Continous Release 2022.001.20117

 

Whenever I try to open a .pdf file it is a 50/50 chance that an Adobe Updater window opens with the message 

"Update is being installed..." 

"Please wait until the installation of the Update is finished"

 

The problem is it doesn't do anything besides blocking me from opening the file. If you close it enough times (ca. 10x) it allows you to view the document.

 

How can I prevent Adobe Updater to try and update before opening a file? 

The  bUpdater registry key did nothing to solve this.

TOPICS
Crash or freeze , General troubleshooting , Install update and subscribe to Acrobat

Views

74

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 28, 2022 Apr 28, 2022

Copy link to clipboard

Copied

LATEST

What you are describing is not normal. I suspect that something got corrupted on your system. I would uninstall Adobe Reader and install it from scratch. Hopefully that will clear out whatever is wrong. If that does not help, then run the Acrobat Cleaner tool to uninstall: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines