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I googled how to do it, but when I pull up properties for comment, author name is lightly shaded gray and won't let me delete the author name for the comments. Is this because something embedded in the original document is preventing that?
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Is this in Adobe Acrobat, or the free Adobe Reader? Is the document protected? You can find out by bringing up the document information dialog (Ctrl-D or Cmd-D), then go to the "Security" tab. Are there any restrictions listed?
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Adobe Acrobat Pro DC
Document properties Security tab says "No Security" and everything allowed.
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Could it be because it was done in Bluebeam Stapler? I just noticed that in the Application section.
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Must have been converted by Bluebeam to Adobe
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What kind of comment is it?
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Comments showing what text was edited (strikethrough, added text, etc.)
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Hi Sherry MI,
Sorry for the delayed response.
Have you tried unchecking "locked" under text box properties for ex. and check if that works? (below is the screenshot)

-Shivam
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