Adobe X Pro - trying to deactivate to move to new PC.

[Dean273719433f1e]

I am trying to deactivate my old PC so I can activate on new device. Everytime I try it tells me i need to conect to internet. I am connected to internet. 

Is there a way to email adobe to "drop" all registered devices for my license. Can I do it from my online account?

[try67]

You can ask Adobe to reset the activation counter. I'm not sure they can automatically disable all existing activations, though.