Adobe XI Pro - where are my right and bottom scroll bars? [2017]

[kathleent11238297]

I just downloaded Adobe XI Pro onto my laptop and everything works as it should except that my right and bottom scroll bars are missing.  Scrolling with the hand tool or the up/down errors is driving me crazy.  Please help!

[AnandSri · Accepted solution]

Hi Kathleent,

I apologize for the inconvenience caused.

Please try the following steps:

* Open any PDF file.

1) Go into Edit

2) Go into Preferences

3) Click on General

4) Find Touch Mode

5) Turn it off i.e. Choose Never.

You can change the settings later.

Update this discussion with the results.

Regards,

Anand Sri.

[kathleent11238297]

Thank you!!!! 

[jane-e]

I've locked this thread. It is six years old, has a Correct answer, and is about Acrobat 2017. It is beginning to get replies about Acrobat DC (2023). Please start a new thread if you have a question so we can better assist.

Jane