After an unrequested update I get an error attempting to write to a file error

[Atomizer]

Hi

Hope you are well

I was wondering if you can help me.

I have a Javascript, that provides a button, that when clicked, converts the open file to a jpg file and stores it in a folder

This was working perfectly but there seems to have been an update/change and it no longer works

I have checked all security settings and added the path for the storage

I am on a windows 10 machine, my adobe is set to not update, I discovered the layout was different and then was an option saying about not using this version which I clicked but it still doesn’t work

Can you advise

// Define the trusted function

var myTrustedFunctions = app.trustedFunction(function() {

    app.beginPriv();

    try {

        var savePath = "C:\\Users\\david\\Desktop\\Attachments\\FUW\\renewal.jpg";

        this.saveAs({

            cPath: savePath,

            bPromptToOverwrite: false,

            cConvID: "com.adobe.acrobat.jpeg"

        });

        app.alert("Document exported successfully to " + savePath);

    } catch (e) {

        app.alert("Error exporting document: " + e.message);

    }

    app.endPriv();

});

// Add a tool button to execute the trusted function

app.addToolButton({

    cName: "Renewal",

    cLabel: "Renewal",

    cTooltext: "Renewal",

    cExec: "myTrustedFunctions()",

    cEnable: "event.rc = (event.target != null);"

});

Best wishes

David 

[PDF Automation Station]

Enable protected mode at startup prevents writing to a directory.  Uncheck the box and restart Acrobat.

[Atomizer]

Hi Thank you so much for your help, works now, greatly appreciated 

[AnandSri]

Hi,

I hope you're doing well. Apologies for the delayed response and trouble.

We're glad to hear the issue has been resolved! If you need any further assistance, please don’t hesitate to reach out.

For future reference, you can explore this Adobe article for more details: Protected Mode Troubleshooting in Acrobat Reader.

Thanks,
Anand Sri.