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I use this feature a lot and suddenly when I do, I am unable to save the generated PDF (with subsequent pages, 2 levels). I get "The document could not be saved. Write error."
Please help me get past this.
Thank you for reaching out and sorry for the trouble.
Could you please elaborate on what happens when you try to save the PDF? Please share the screenshot if you receive any error messages.
Also, share the Acrobat and OS versions on the machine.
I provided the exact error message.
I go to Adobe, click "File" then "Create" and then "PDF From Web Page"
I input the URL (which is to a site that requires authentication) and it connects, presenting me with the login screen.
I enter the credentials. I then, once again, choose to create from web page with the same URL (now I am authenticated). I choose 2 levels (the page I am accessing has a list of URLs) and watch as it reads each of the URLs and generates a nice set of PDFs for me.
When it is done generating this PDF package, I choose "File" and "Save As" so I can save it in the right local file location. I give the file a name and click "Save"
I then get this error:
I am using a PC with Windows 10 and the adobe version is
Note that I have been using this tool for the last year doing the same exact series of steps and it's worked flawlessly. Only when I got Window 10 updates did it stop working.
Hope this helps!
My issue was resolved. Newer browsers are very picky about certificates. Check the certificate on the server you're trying to create the PDF from... It needs to be the latest SSL technology. Once I went to a different replica on a server with a self-signed cert, it worked for me.