Ai assistent

[Doron38209181u88y]

Hi, I have both a pro account and an ai assistant account, but I can't use ai assistant on the phone, only on the computer. The phone doesn't even have the option to open the AI ​​application

[Amal.]

Hi @Doron38209181u88y 

I hope you're doing well, and sorry for the delay in response

Could you please share the make and model of your mobile device, as well as the version of the Acrobat Reader mobile application you're using? To find the app version, tap on the profile icon and select "About Adobe Acrobat."

Additionally, please ensure that your mobile device's operating system is up to date, and check for any updates to the Acrobat Reader app in the App Store (for iOS) or Play Store (for Android). After updating, try rebooting your device to see if the issue is resolved.

If you encounter any further issues or need additional assistance, feel free to reach out.

Regards

Amal

[Amal. · Accepted solution]

Hi All,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the Play Store or Samsung Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

~Amal