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alignment is all wrong when I email it, but looks right on my computer.

New Here ,
Oct 22, 2024 Oct 22, 2024

I have been using Adobe Acrobat forever, and recently my documents, while look perfect on my screen, when I save them. But when I go to send them in an email all the alginment is worng, messed up etc.

It looks fine on some phones, and some peoples emails, but not others. Why would this happen and is there a way, besides compressing the PDF to avoid this, because when I compress it ,some information is omitted. I am very frustrated.

I am using the following version on a mac book pro 2020 / Sonoma 14.5

Screenshot 2024-10-22 at 4.06.22 PM.png

 

TOPICS
Create PDFs , General troubleshooting , PDF
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Community Expert ,
Oct 22, 2024 Oct 22, 2024

In what application is the file displayed when this happens?

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New Here ,
Oct 22, 2024 Oct 22, 2024

Mostly on peoples phone (Both Apple and Android) but looks perfectly normal in most emails...

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Community Expert ,
Oct 22, 2024 Oct 22, 2024

The issue is probably with the PDF viewer used on these phones, then.

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New Here ,
Oct 22, 2024 Oct 22, 2024

I dont think so, I have adobe on my iphone and it looks messed up on my iphone, but fine when I open it on my laptop, looks fine. 

 

If this is a thing that happens, what is the work around? I sent an email to about 50 people of a PDF that looked perfectly normal on my computer, then I started getting all these replies from people saying the alignment was wonky. I checked my computer and it looked fine, then when i opened it on my phone (with adobe) it was all out of alignment.

 

 

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Community Expert ,
Oct 22, 2024 Oct 22, 2024
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Can you share a sample file?

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