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ALL OF MY ACROBAT FIELDS NOW WANT AN E-SIGNATURE.

Community Beginner ,
Apr 21, 2024 Apr 21, 2024

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Please help....my Adobe forms are useless.   I use them for preparing contracts, logging field work etc.  

 

There must be a global setting to fix this problem.   Else I will need to recreate all of my forms.

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How to , PDF forms , Security digital signatures and esignatures

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correct answers 1 Correct answer

Community Expert , Apr 22, 2024 Apr 22, 2024

It's a bug in the latest version of Acrobat and Reader. We're all waiting for Adobe to solve it.

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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It's a bug in the latest version of Acrobat and Reader. We're all waiting for Adobe to solve it.

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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Adobe Support tell me, that my device is not supported, but bevor some Weeks it works fine

 

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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You've been lied to, it has nothing to do with your device.
There are dozens of questions similar to yours on this forum.

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi default3tpms71436n4,

 

Thank you for reaching out. 

 

The team is working on this. We will update you once the fix will be available.

We appreciate your patience.

 

Thanks,

Meenakshi

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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I believe I found a work-around.   I can't put my business on hold waiting for an update.

 

With an inop Adobe form open, click on the E-sign menu (above the all tools pane).   Your forms will now work properly.   Close E-Sign and they become inop again....

 

I hope this helps.  

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Hi default3tpms71436n4

 

Thank you for your patience so far, and sorry about the delay on this.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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