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An internal error has occurred

Community Beginner ,
Apr 24, 2023 Apr 24, 2023

OK, I'm stuck with that "Internal Error Has Occurred" Message.  It's been days I'm trying all the solutions in the threads: AppData Local  solution, removing and reinstalling everything with the ACROCLeaner.  I'm so pissed. I'm paying a monthly fee and cannot use Acrobat Pro at all.  It jams with a black blank screen as soon as it opens.  Please help.

Running under Windows 11 (same was happening beofre I just upgraded from Win 10).

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Crash or freeze
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Adobe Employee ,
Apr 24, 2023 Apr 24, 2023

Hi @nathaliedoo1966 

 

Hope you are doing well and sorry to hear that.

 

I have more details via private message please check

 

~Amal

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Community Beginner ,
Apr 24, 2023 Apr 24, 2023

Where should I check?

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Adobe Employee ,
Apr 25, 2023 Apr 25, 2023

Hi there,

 

Please click on the envelope icon in the top right corner of this page.

 

Regards

Amal

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New Here ,
May 24, 2023 May 24, 2023

bunogiorno,

 

anche io ho lo stesso probelma, ho installlato Adobe acrobat con windows 11 e dopo mezza giornata di lavoro si è bloccato, sono scomparse tutte le icone delle funzioni e se clicco su un menu  qualsiasi di ma "errore interno". ho provato a disistallare tutto e reinstallare nuovamente, ma il problema rimane

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New Here ,
May 24, 2023 May 24, 2023

Hi @Amal. , I'm in the same situation, but running under Windows 10. Can you please help me?

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New Here ,
May 24, 2023 May 24, 2023

I'm in the same situation, but I'm running under Windows 10. Did you find a solution?

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New Here ,
May 24, 2023 May 24, 2023

io ho Win 11 e ho appena trovato una soluzione  sulla comunity che sembra funzionare... speriamo definitivamente!  

 Solved: Acrobat an internal error occurred when using Wind... - Page 3 - Adobe Support Community - 1...

 

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New Here ,
May 24, 2023 May 24, 2023

vai a pagina 3 e

leggi l' ultimo post di gregk89282874 del 24 apr. 2023

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New Here ,
May 24, 2023 May 24, 2023
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That's what I'm doing, so far so good. Thank you, hope it works for you too 😉

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