Anonymous Submissions

[Dianne28665892lmf6]

Why was my PDF form not send back as anonymous

I followed the steps to send out a PDF form to receive anonymous replies. However when someone sent a response it got sent to an email address unlinked to my adobe account.  How is this possible and how can I fix this

[AnandSri]

Hi,

I hope you're doing well, and we apologize for the delayed response and the trouble.

You can use Adobe Sign or Adobe Acrobat Forms to collect responses without requiring the submitter's personal information to handle anonymous submissions in Adobe Acrobat. However, to ensure submissions are anonymous, ensure the form fields don't collect personal details and that any tracking options are disabled.

Here are a few helpful resources:

1. Adobe Sign - Collecting Signatures Anonymously: https://adobe.ly/3DM4lnf This article explains how to set up a document for anonymous signing in Adobe Sign.

2. Acrobat Forms - Collecting Data: https://adobe.ly/4acbtoW This article covers how to create fillable forms in Acrobat. While Adobe Acrobat Forms do not track who submits them, you should review the settings to ensure anonymity.

If you are using Adobe Acrobat Pro, remember to avoid setting up any fields requiring user identification and ensure your form submission process is set to allow anonymous access.

Let me know if this helps!

Thanks,
Anand Sri.