• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Another instance of Distiller is already running

Participant ,
Jul 02, 2019 Jul 02, 2019

Copy link to clipboard

Copied

On start up, I keep getting a pop-up message, "Another instance of Distiller is already running."

1. What is causing this?

2. How do I fix it?

3. How is it affecting my Acrobat DC?

Thank you

TOPICS
General troubleshooting

Views

27.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 04, 2019 Jul 04, 2019

Let me correct myself on last said,

The Acrobat Distiller is licensed with the Adobe Acrobat Reader DC and Adobe Acrobat Pro DC (someone please correct me if  I am wrong); it is bundled together and it cannot be used as a stand-alone product that you can download and install separately.

Unless you are using an old version of the Acrobat product the guidelines that I've posted earlier does not apply to your case.

So I apologize for rushing out and blurting an answer without asking the right question

...

Votes

Translate

Translate
Community Expert ,
Jul 02, 2019 Jul 02, 2019

Copy link to clipboard

Copied

Uninstall the Distiller Ap from windows Uninstall Programs and Feature method (if it applies to this App)

Uninstall the Distiller App from the Adobe Creative Cloud Desktop App if it is listed there.

Reboot your computer and  see if your Acrobat DC still gets affected by it.

If it  still shows after trying the uninstall options go online and uninstall from  the Cloud Service by accessing your user account settings and disabling what you can in  there (pay close attention if the Distiller is being shared by more than one Adobe product in your user account..

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 04, 2024 Feb 04, 2024

Copy link to clipboard

Copied

I am having the same issue. I don't see the app distiller in my window program to add or remove also, I don't see in the cloud desktop App.   Not sure where it is or where I can repair or fix this issue. 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 03, 2024 Nov 03, 2024

Copy link to clipboard

Copied

LATEST

I have had this same error, and the link listed below supposedly with instructions on how to fix it has been removed. https://forums.adobe.com/thread/2538106

Can someone please paste the information in a place we can access it? Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 04, 2019 Jul 04, 2019

Copy link to clipboard

Copied

Let me correct myself on last said,

The Acrobat Distiller is licensed with the Adobe Acrobat Reader DC and Adobe Acrobat Pro DC (someone please correct me if  I am wrong); it is bundled together and it cannot be used as a stand-alone product that you can download and install separately.

Unless you are using an old version of the Acrobat product the guidelines that I've posted earlier does not apply to your case.

So I apologize for rushing out and blurting an answer without asking the right questions first.

The best answers I could find for your particular issue I found here:

Another Instance of Distiller is Busy Starting Up

When is it necessary to use Adobe Distiller?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jul 04, 2019 Jul 04, 2019

Copy link to clipboard

Copied

Acrobat Distiller is a component of Acrobat Pro and Acrobat Standard. It has never been a part of the free Acrobat Reader.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 04, 2019 Jul 04, 2019

Copy link to clipboard

Copied

I found, per the link you attached, that I had two instances of  Distiller running in processes. I right clicked and open the containing folder and deleted one of the copies. I restarted, and it didn't come up, so hopefully that took care of it.

Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 04, 2019 Jul 04, 2019

Copy link to clipboard

Copied

Awesome!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 06, 2019 Jul 06, 2019

Copy link to clipboard

Copied

I wanted to add an update to my response. When I deleted the copy of Distiller, it deleted both copies which rendered my Acrobat DC unable to function. I uninstalled it and reinstalled it. Now it's all good.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines