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apostrophe

Explorer ,
Sep 04, 2020 Sep 04, 2020

recently when I type an '(apostrophe) adobe reader replaces after recording with a square point. However if I go back to my text the apostrophe is still there

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1 ACCEPTED SOLUTION
Explorer ,
Sep 11, 2020 Sep 11, 2020
LATEST

I changed Samsung keyboard by Google keyboard and now it works . Greattttt

View solution in original post

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Adobe Employee ,
Sep 10, 2020 Sep 10, 2020

Hey,

 

Thank you for reaching out and sorry for the delay in response. 

 

As per your description above, Adobe Reader replaces the apostrophe to a square point.  Would you mind sharing the screenshot of the text you type in and what it converts to?

Does it happen to a particular PDF or any PDF? Is it is a PDF form that you are trying to fill-in?

Share the Adobe Reader and OS version.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

 

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Explorer ,
Sep 11, 2020 Sep 11, 2020
Thanks for your reply.



Bouron Pascal
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Explorer ,
Sep 11, 2020 Sep 11, 2020

20200911_162026.jpg20200911_162058.jpg20200911_162159.jpg20200911_161245.jpg20200911_161318.jpg

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

It looks like this is with the mobile version of Reader. Have you tried using a different font? Does it happen with all PDF files you are trying to edit? If you need a very simple file to test with, you can find one here: http://khkonsulting.com/files/test.pdf

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Explorer ,
Sep 11, 2020 Sep 11, 2020

Still the same with the test file ....ggrrr

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Explorer ,
Sep 11, 2020 Sep 11, 2020

About the font, I don’t know how to change in Reader mobile version...

Thanks for your help

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

There is a button at the bottom of the screen when you are in text edit mode, that will bring up the font selection:

 

2020-09-11_12-03-21.png

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Explorer ,
Sep 11, 2020 Sep 11, 2020

Screenshot_20200911-183348_Adobe Acrobat.jpg

 

Screenshot_20200911-183317_Adobe Acrobat.jpg

 

Sometimes words are cut at the end of the ligne

 

Screenshot_20200911-183622_Adobe Acrobat.jpg

 

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Explorer ,
Sep 11, 2020 Sep 11, 2020

The same version run on my Samsung mobile and reader works allright....

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

That would point to a problem with the font (or the font encoding, or the character mapping) on the device that's not working right.

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Explorer ,
Sep 11, 2020 Sep 11, 2020

I use the free version of Reader....by the way : complete and sign

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Explorer ,
Sep 11, 2020 Sep 11, 2020

I use Reader since 3 years this way and the bug began 2 months ago

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Explorer ,
Sep 11, 2020 Sep 11, 2020

May be the Samsung keyboard is the reason ?..

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

Dont know, it's been years since I've used an Android device, so I am not familar with what the limitations would be. Regarding when this started: Did you do an OS or application upgrade around the same time? 

 

Here is what I woudl do to rule out the keyboard (or blame it): Edit a document on the device that works and add an apostrophe, then open the file on the device that does not work correctly. Edit the text you added, and copy and paste the content to a new text element. Does the apostrophe work now? If it does, then the keyboard would be to blame, if it does still not work, then it's someting in the software that is messed up - and chances are that we (meaning the volunteers who do not work for Adobe) cannot help you. But Meenakshi as an Adobe employee may be in a better position to find out what's going on. 

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Explorer ,
Sep 11, 2020 Sep 11, 2020

I do what you said and it seemed the keyboard is the problem....

Thank you so much

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Explorer ,
Sep 11, 2020 Sep 11, 2020
LATEST

I changed Samsung keyboard by Google keyboard and now it works . Greattttt

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